Returns & Exchanges

At ZENY, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return policy for items in their original condition and packaging. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack the items in their original ZENY packaging, ensuring all hardware and assembly instructions are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.